Liberty Mutual Login

Video demonstration and instructions on how to use the Liberty Mutual Login:

Follow These Steps to login to your Liberty Mutual Account:

1. First Enter the Liberty Mutual Login address or URL into the address bar of your browser:

http://www.libertymutual.com/customer-service/online-account

2. On the page, click on the link that says CUSTOMER LOGIN. This will open up a pop up window for your login.

2. Then on the empty text field next to USERNAME, enter your Username or your User ID

3. Next on the empty text field next to PASSWORD, enter your Password

4. Click the LOGIN button to proceed to your Liberty Mutual Account

 

Are you having trouble logging in to Liberty Mutual?

If you're still having trouble logging in, you can follow these steps to retrieve or reset your USERNAME and PASSWORD.

1. At the bottom of the pop-up window, next to FORGOT?, click on the link that says USERNAME

2. Then follow the instructions there and provide the needed information to retrieve or reset your Username. In this case, you will have to provide information such as your email address, the last 4 digits of your Social Security Number, and your date of birth. 

3. After you have entered in this information, click the SUBMIT button to reset or retrieve your Username.

4. If you still cannot log-in, re-open the login pop-up window and next to FORGOT? click the link that says PASSWORD

5. Follow the instructions there and provide the needed information to retrieve or reset your Password. In this case, you will have to enter your Username and your email address. 

6. After you have entered the correct information, click on the CONTINUE button to retrieve or reset your password.

 

Are you still having trouble logging in to Liberty Mutual? No problem, simply contact Liberty Mutual directly and get help with your Liberty Mutual Login:

As a Liberty Mutual Insurance policyholder, claimant or other interested party, we encourage you to contact our Presidential Service Team if you have a compliment, suggestion or concern regarding our products or services.

Please contact us by any of the following methods and we will respond promptly:

You may complete the online form (below)

Email: PresidentialSVCTeam@libertymutual.com
Phone:1-800-344-0197
Fax: 603-422-7900
Mail: Presidential Service Team, Liberty Mutual Insurance, 175 Berkeley Street, MailStop 10B, Boston, MA 02116
Hours of Operation: Monday-Friday, 8:00am-5:00pm (voicemail available after hours)